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Client Comments & Responses

Steve and Susan are the absolute best real estate professionals in the United States. We had the beautiful opportunity to be a client a few years back when we purchased a home in La Costa Ridge in Carlsbad, California. Steve and Susan put so much care and love into your buying/selling experience that your real estate professional standards will never be the same. When we moved to Michigan, Steve helped us. When we decided to move again, Steve helped us again, all the way from the other side of the country. They are never too busy to answer the phone or respond to your e-mails and their knowledge of the market, strategies, and personal touches make a buying/selling experience with Steve and Susan one of the most wonderful experiences. There are no better real estate professionals to use IN THE COUNTRY. Steve and Susan are the absolute best there are.

Ryan and Tiffany


Dear Steve & Susan:

Words cannot begin to express the gratitude Keith and I have for all you have done to sell our home. In this market, it was nearly impossible, but you did it! Your skill and professionalism was amazing. We will think of you every month… when we don’t write the mortgage check.

Keith and Laure


Dear Steve and Susan:

It’s hard to believe you found this beautiful Del Mar house for us after only 3 weeks of working together. Thank you for listening to our needs, patiently showing us homes we thought would meet our criteria, and then finding this special one in an area we knew so little and you knew so well. We appreciate the way you resolved our concerns and got our questions answered without delay. We always felt that if anything went sideways, we could just “call Steve” and it would get fixed. You made the home buying process a smooth, friendly experience and even managed to make us laugh!

Our heartfelt thanks to you both for your extraordinary efforts and your enthusiasm, professionalism, and integrity.

Don and Ann


Dear Steve and Susan:

You guys are unbelievable!! Words can’t express our gratefulness and thanks to you both for all you’ve done!

Not only did you do an excellent job with selling our house and representing us in the purchase of our new home but you did so much beyond this!!

Words of thanks are not enough but will have to suffice.

Steve and Linda



The smartest thing I did during my recent real estate transaction(s) was to ask my lender for a realtor. I remember our first conversation on the phone and our first meeting in your office. I kept thinking, “Surely this guy has more important clients to worry about than a small fry like me”. But not once did you make me feel “less than” or that I couldn’t get your full attention any time I needed it.

You remained calm, patient, caring, strategic and enthusiastic in the midst of chaos – possessing precisely the guiding wisdom I needed.

For all these things, and for your continued friendship – I thank you!

P.S. I love my new home!


Steve & Susan:

Thank you for helping us find such a perfect home that fits us so well – while the “home” itself may need some updating, we couldn’t love it and the location more!

Thank you for all of your time and attention through the whole process as well as your extreme patience with the “waiting”.

Scott and Katharine



We can’t thank you enough for listing, selling, and closing our condominium at North Coast Village in approximately 90 days. Your professionalism was incredible and your team is unbeatable. Our only regret is that in 2008 when the market was changing we didn’t list with you then. We listed with another agent as she was a friend and we knew she needed the income. Well, we lost as she didn’t have the waiting buyers that your group has and so the market continued to drop us right into a short sale.

You kept us abreast of all that was happening and when we called with a question you got back to us immediately. Between you and Linda Albert you got it approved and closed. We also understand that working with short sales is twice as hard and much more emotional than a regular sale.

Thank you for everything.
Bill and Pat


Dear Steve and Susan:

We just wanted to drop you a short thank you note for everything you have done for us in purchasing our new home. We can tell you that after buying and selling over 20 homes during the past 30 years, we have never had a more pleasant experience in purchasing a home. Everything you did was for our benefit and more importantly, for our peace of mind. Steve – you and Susan are very special people in a very difficult profession where sometimes buying or selling a home is not a pleasant experience. We personally would recommend you to the Pope! We cannot thank you enough for doing a wonderful job on our behalf.

Again, thank you so much!
Lou and Cyndy


I worked part time for a competitor of Steve & Susan’s. Since I had access to the MLS, I did the research and found they were selling many more homes in North Coast Village than other agents. After meeting Steve, I made the decision to quit my job and to list with Steve & Susan. We had lived in our condominium for 13 years. Steve & Susan brought in painters and workers and suggested just the right colors that would go with any Décor. Susan then staged the condominium. They were able to find a buyer for our home and close before our first payment was due on our new house! My wife and I are each former real estate agents, and neither of us have ever seen someone work so selflessly and hard for a client as Steve & Susan did for us. We could never thank them enough.

Chuck and Bobbe


Dear Steve and Susan:

Thank you for outstanding real estate service. The two of you found a perfect home for us that is just what we had been looking for. You were very efficient, honest, and respectful of our needs. When a new listing came on the market you contacted us immediately. When we called, you were always available.

Your negotiating skills are top-notch, firm and polite. You enjoy your profession and love helping your clients make the home purchase process run smoothly and as stress-free as possible. We have been buying and selling real estate here in southern California for 50 years but we have never had such wonderful and helpful agents.

Thank you so much for your extraordinary real estate service. Your expertise and intelligence in the real estate field is matched by none. You have been a real estate agent beyond compare. We feel very fortunate to have found you.

Dr. Dave and Cecelia


Within five minutes of our first meeting, Steve and Susan Caudill made us feel safe and at ease. Immediately we recognized not only their down-to-earth nature, but their sincere interest in assisting people in purchasing, and to negotiate and thoroughly search for listings suitable to us. They were so extremely attentive that we always felt like their only clients! And, far exceeding our expectations, the Caudills helped us find our home in just under a week! We still keep in touch with both Steve and Susan and consider the two of them good friends.

Marc and Kimberly


Steve and Susan:

We just cannot thank you enough for all your assistance in finding our new home. Whether relocating a few miles or across the country, stress levels are high, and expectations are even higher. We were at ease every step of the way, from the introduction of the neighborhood, all the way to the closing, your professionalism and courtesy helped guide us into the California home of our dreams. We not only found the ideal house, but more importantly, a home where we can grow. Thanks for making this transition so pleasant.

Keynon and Amy


Steve & Susan:

We want to thank you for helping us find our dream home in Carlsbad. We had always wanted a place with a view of the ocean. You were so patient with us as we went through the possibilities, even though you already knew which house we’d pick before we got there. Your guidance through the purchase process was flawless.

After the sale, your personalized service didn’t end. You continued to help us find our way around the new community, giving us directions to all the necessary shops and businesses. You recommended various workmen for improvements to our place prior to our moving in. Susan, your advice on paint colors and decorating was appreciated.

Somehow, the title of “Real Estate Agents” doesn’t fully describe the service you gave us. Thank you again for helping us with our relocation.

Dr. Hal and Clela


Dear Steve and Susan:

I cannot even begin to express how happy I am with my new home. I could not have dreamed of a more perfect fit for me than what you found. The two of you were such a joy to work with that I cannot imagine a better home buying experience. Thank you so much for all your hard work and for helping me to live my dream.



I have done several real estate deals in the past and Steve Caudill is by far the best agent I have ever dealt with on either side. He is tireless and just gets the job done. His integrity is off the charts and his word is gospel. I am and will continue to recommend him to anyone I can. Thanks Steve!

Cheryl T.


Where do we begin? Steve Caudill has accomplished the impossible. It all started with a short sale listing, which is a difficult transaction under the best circumstances. Steve was able to negotiate a price with the lender that was acceptable by all parties involved . . . This was the initial, amazing accomplishment by Steve. The next step was actually receiving an approval letter from the lender accepting the price, which wasn’t as easy as you would think. But yes, Steve was able to get that letter and officially open escrow.

We had some little and some big problems . . . but at each turn, Steve was there to resolve them . . . Steve was truly on top of it!

This was a very time sensitive transaction and time was running out . . . but once again, with Steve’s help, 3 days before it needed to close, we were able to sign loan docs. Thanks to Steve and all his hard work, we are now the proud owners of our beach home!

In the future, if we or any of our friends, family or business associates are considering purchasing real estate, there is only one person for the job and that is Steve Caudill, he is absolutely amazing, and the proof is in the sales!

With Sincerest Gratitude,

Bill and Kathy


The Caudill team negotiated a highly desirable sale for us, creating for both sellers and buyers attractive terms.
The first prospective buyer bought, the realtors implemented a fast turn-around, and their tax saving tips left us very satisfied. We recommend the team highly.

WA and EM


When we decided to sell our home the choice of a real estate firm was clear. Steve and Susan provided market domination, professionalism, and character. Once the price point was established by Steve’s evaluation of current market conditions the home sold quickly and smoothly. Steve and Susan’s commitment to customer service was exceptional.

Pleased with our sale we continued with Steve and Susan for the purchase of a new home. With the same client oriented service we quickly located a new one. This purchase was a bit tricky due to special circumstances but we believe Steve’s negotiation skills closed the deal. The total transaction time from first home offer acceptance to the closing and occupation of the new home was 46 days, a truly remarkable example of teamwork and coordination spearheaded by Steve. Having been involved in approximately (30) real estate transactions we would not hesitate to recommend Steve and Susan Caudill of Keller Williams Realty.

Chuck and Melissa


Steve and Susan are the definition of professionalism. They were always willing to show us homes no matter what day it was and it was always around our schedule. Their expertise regarding design, creativity, detail and most importantly real estate as a whole is nothing short of the best. Fantastic service!

Chad and Amie


As a homeowner and real estate investor, I have both purchased and sold homes through Steve and The Caudill Team. Of all the Realtors I have worked with over the years, Steve is at the absolute top of the list. He provided an outstanding level of knowledge, professional service and personal attention throughout the process. He was always available to answer my questions and went above and beyond to make the process stress free for me. His negotiation skills were masterful and whenever there was a hurdle to overcome, he provided a solution that was in my best interest. I can’t thank you enough for everything you have done. You are the BEST!



Steve helped me buy my beachfront condo. He was amazing in every aspect of the job and made me feel like I was the only client in the world. Steve negotiated with the bank (foreclosure) and helped us move from offer to closing in under 30 days. I could not recommend Steve and his team more highly. Six stars!!!



I hired Steve Caudill to sell my Oceanside condo and I was extremely happy with the results. Steve and the entire Caudill Team showed a high level of professionalism every step of the way. Their marketing strategy was outstanding. It included a professional photo shoot to emphasize the features of my condo as well as the amenities that the property offered. Steve kept me continuously informed and listened to my concerns and ideas. I would highly recommend Steve and his team for all your real estate needs.



Steve is a thorough real estate professional. He is always open to a complete conversation with a client (buyer or seller) irrespective of whether the client is really in the market or not. He is integrity is impeccable. His guidance is unbiased allowing the client the luxury of information in decision making.



We could not be happier with the professionalism and energy Steve Caudill brought to the sale of our home. The things that stood out the most were his positive attitude and confidence. Steve also went the extra mile in creating and hosting the many events which created interest and traffic. As a final note, we also appreciated Steve’s extra help and guidance in the selection of our new home. We highly recommend Steve Caudill to our family and friends.

Jim and Jan


We are so fortunate to have someone with the professionalism, industry expertise and phenomenal personality of Steve Caudill. As a trusted professional, Steve always has such diverse experience we benefit from throughout the entire process as repeat customers. He is the epitome of the agent any buyer would be fortunate to work with and have on their side. Steve has a unique ability that makes every client feel special, heard and confident throughout the entire transaction and beyond. He represents the Nordstrom standard in every way!

Kelly and Chris


Steve is one of the most knowledgeable real estate agents I have ever met. He knows the market. He is so creative in working with the opposite agents and their clients. You often can’t believe he got your deal completed. I have purchased two homes and sold one home with his guidance. I highly recommend him and his staff.

Dr. Hal and Clela


Steve and Susan worked with us recently to purchase a condo at North Coast Village. Without a doubt this was the best experience we ever had working with a realtor. Steve is extremely detailed and knowledgeable and made us feel very comfortable during the entire process. I highly recommend Steve and Susan for any future real estate transactions.

Alan and Jean


What do you want in the person handling your real estate sale?
Someone who:

    1) Can get a good price for you.
    2) Can get the property sold quickly.
    3) Is someone you can trust.
    4) Will assist with the escrow process.
    5) You like dealing with.
    6) Is diplomatic with the buyer.
    7) Can even assist with supporting an appropriate appraisal.

That’s Steve. Don’t even think about using anybody else. Steve take a personal interest in you and your property. Nobody knows NCV and locals better than Steve. His real estate firm has an escrow department within the same building. They use DocuSign where possible which makes dealing with the paperwork quicker and easier.
I really enjoyed working with Steve on the sale of my unit at NCV (D15). D15 was the highest value sale in NCV for many years. I used Steve on this higher value unit at NCV and so should you – regardless of the value of your property.

Richard R. – Seller


Steve & Susan:
How grateful we are to have your expertise and wisdom as we listed to sell our condo. As we purchased another, your counsel, assistance and ongoing availability has been wonderful. Truly… You have “Taken Us First Class to Our Real Estate Destination.” Our heartfelt THANKS!!!

Scott and Shari


Hi Steve,

This is just a note to let you know how much we appreciate you!

I know that selling our condo at Pacifica Strand was not an easy task! There were so many difficult issues that continued to come up, and you were always so helpful and diligent in contacting us, giving us direction, and checking on things to make sure that everyone stayed on task and did their jobs. I cannot imagine how many hours you spent on making sure we were moving forward, not to mention the stress involved on your part.

This is a very heartfelt THANK YOU for everything. I can’t imagine that another realtor would have spent the time and effort that you did. Bill and I both want you to know how much we appreciate you. If ever you need a recommendation, we would be more than glad to write a letter or speak with someone. Thanks again for being our realtor. I don’t think our unit would have ever been able to close without you!


Marny and Bill


Steve and Susan:

I know you probably hear this a lot, but I have to give you both a major “thank you” and a major compliment. Thank you for working with us, understanding our hopes and dreams, and making this all possible . . . we are in a better situation than we could have imagined.

I think you are top notch, both in terms of a real estate agent, as well as a person. Two things really impress me when I work with service providers . . . one, is the individual SHARP (well organized, presents themselves well, are prepared, don’t seem rushed, take time and pay attention), and secondly, is the individual responsive (calls and emails back in a timely manner, responds to questions even when they may not have answers)? I feel like you have exceeded my expectations in each.

Finally, I feel like you have a level of integrity that really permeates all aspects of your business . . . The bottom line . . . we appreciate you and are so glad our paths crossed a few months ago.

Andy and Nicole